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I haven't received a reply to the ticket I submitted.

Solution

 

If you haven't received a reply to the ticket you submitted within 24 hours, firstly, please check the junk/spam folder in your emails, sometimes our emails sneak into those folders.

You can also check for a reply by going here: Belinda Benn Support & selecting the View Existing Ticket button. If you don't have your tracking ID then click Forgot Tracking ID? & enter the email address you used when you submitted the ticket & the ticket ID will be resent to you (don't forget to check your junk folder in case it ends up there). You can then enter that ID & see our reply to your query.

If you still can't find a reply from us, please contact the Customer Service Manager directly through this email address meegan@belindabennsupport.com & she will personally attend to your request & ensure you receive a response. 

We thank you for your patience.

Customer Service Team

 

 
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Article details
Article ID: 6
Category: Knowledgebase
Date added: 2012-07-31 00:54:18
Views: 458
Rating (Votes): Article rated 3.0/5.0 (41)

 
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